Track Your Order,Stay Updated.
Check your order status, view tracking details, or send us a delivery question. If your order has already shipped, your tracking number can help you follow the package in transit.
Track by Order Number
Enter your order number and email address so our support team can help confirm your order details.
View Account Orders
If you checked out with an account, log in to view orders connected to your customer profile.
Check Tracking Number
Use your logistics tracking number to view package movement and shipment updates.
Order Status Request
If you have a question such as “When will my order ship?” or “How many days will delivery take?”, submit the form below. We will review your order and reply to the email address you provide.
Track With Logistics Number
If you already have a tracking number, enter it below to check package movement. Tracking updates may take 24–48 hours to appear after shipment.
Order Status Guide
Order Placed
Your order has been received and is waiting for payment and order details to be confirmed.
Processing
Your order is being prepared by our fulfillment team before shipment.
Shipped
Your package has been shipped and a tracking number may be available.
In Transit
Your package is moving through the carrier network toward your delivery address.
Delivered
The carrier has marked your package as delivered. Please check your mailbox or delivery area.
Shipping Timeline
We ship orders from our New Jersey warehouse and selected global warehouse locations depending on product availability and destination.
- Free standard U.S. shipping: usually 3–5 business days after shipment.
- Expedited U.S. shipping: $10, usually 2–3 business days after shipment.
- International shipping: rates and delivery times vary by destination.
- Tracking updates may take 24–48 hours to appear after the package is shipped.
Need Help?
If your order has not shipped yet, tracking is not updating, or you need delivery assistance, please send us a request with your order number and email address.
- Ask when your order will ship.
- Ask how many days delivery may take.
- Report a damaged or deformed bottle after delivery.
- Request help if the tracking number is missing or not updating.
Common Tracking Questions
Where can I find my order number?
Your order number is usually shown in your order confirmation email. It may look like #1001 or a similar order ID.
Why is my tracking number not updating?
Tracking information may take 24–48 hours to appear after shipment. Carrier scans may also be delayed during busy periods.
Can I see orders under my account?
If you placed the order while logged into your customer account, you can log in to view orders associated with that account.
What if my package arrived damaged?
Please contact us with your order number and clear photos of the product and packaging. We may offer a replacement or refund after review.
Contact Support
Tell us what happened and our support team will review your message.
