Simple Delivery,Clear Returns.
We want every order to feel easy, reliable, and transparent. Below you’ll find our shipping options, delivery timelines, return policy, order status request, and customer support access.
Free U.S. Shipping
Free standard shipping within the United States, typically delivered in 3–5 business days.
Expedited Shipping
Need it faster? Expedited U.S. shipping is available for $10, typically delivered in 2–3 business days.
15-Day Return Window
Unopened products may be returned within 15 days of delivery, subject to the return conditions below.
Shipping Information
Orders are shipped from our warehouse in New Jersey, USA, as well as selected global warehouse locations depending on product availability and destination. Our goal is to process and deliver your order as efficiently as possible.
United States Shipping
We offer free standard shipping for orders delivered within the United States. Most U.S. orders are delivered within 3–5 business days after shipment.
- Ships from New Jersey or other available U.S. fulfillment locations
- Free standard shipping within the United States
- Estimated delivery: 3–5 business days
Expedited U.S. Shipping
If you would like to receive your order faster, expedited shipping is available for an additional $10 at checkout.
- Expedited shipping fee: $10
- Estimated delivery: 2–3 business days
- Available for eligible U.S. delivery addresses
International Shipping
For orders outside the United States, shipping fees are calculated based on the actual delivery address entered at checkout.
- Shipping rates vary by destination
- Final cost is shown at checkout whenever available
- You may contact us before ordering to confirm shipping options
Delivery Notes
Delivery timelines are estimates and may vary due to carrier processing, holidays, weather conditions, customs clearance, or local delivery delays.
- Tracking information will be provided when available
- Please make sure your shipping address is accurate before placing the order
- Contact us if you need help confirming delivery availability
Order Status Request
If you have questions such as “When will my order ship?” or “How many days will delivery take?”, submit the form below. We will review your order details and reply to your email.
Need Shipping Help?
Use the quick tools below to track a package, log in to your account, or contact support directly if you need help with shipping, returns, damaged items, or delivery questions.
Return Policy
We accept eligible returns within 15 days of delivery. To protect product quality and customer safety, returned items must be unopened, unused, and in their original packaging.
Unopened Product Returns
If you no longer want the product and the item has not been opened, you may request a return within 15 days of delivery.
- Return request must be made within 15 days of delivery
- Product must be unopened, unused, and in original condition
- Return shipping cost is the customer’s responsibility when the return is not caused by our error
Damaged or Deformed Items
If your order arrives damaged, broken, leaking, or with a visibly deformed bottle due to transportation, please contact us as soon as possible.
- Please provide your order number and clear photos of the issue
- We may offer a replacement shipment
- We may also offer a full refund depending on the situation
How to Request a Return
To help us process your request quickly, please follow the steps below before sending any item back.
Contact Us First
Reach out to our support team with your order number, delivery details, and the reason for your return request.
Wait for Instructions
Please do not ship the product back before receiving return instructions from us. This helps avoid delays or lost returns.
Send It Back
If your return is approved, the item must be shipped back unopened, unused, and in its original packaging.
Refunds & Replacements
Once your return or damage claim is reviewed, we will confirm the next step based on the condition of the product and the reason for the request.
Approved Returns
For approved unopened returns, refunds are issued after the returned item has been received and inspected. Original shipping fees, if any, may not be refundable unless the return is caused by our error.
Transit Damage Claims
For confirmed shipping damage, we support a replacement shipment or full refund. Please include photos of the damaged packaging and product so we can review your case quickly.
Contact Support
Tell us what happened and our support team will review your message.
